Utility Service Rules
• DIRECT BANK DRAFT register at UBT office.
• CREDIT or DEBIT CARDS in person by phone online at www.yourubt.com
• CHECK MONEY ORDER CASHIER'S check in person mail night depository.
• CASH in person only
IMPORTANT CUSTOMER INFORMATION
Services may be disconnected without further notice if this bill is not paid in full by the 20th day of the month. Additional charges will be applied to bill that are not paid by the non-payment cut-off date.
To avoid a penalty payment must be received at you Beattie's office by the due date.
Payments received after the due date must be for the “AFTER DUE DATE PAY” amount shown on the front of this bill.
Failure to receive your Utility Billing Statement does not avoid charges for late Payment, non-payment, and reinstatement.
WATER & ELECTRIC GRAPHS:
EXTREME RIGHT IS THE CURRENT MONTH’S USAGE
Rules for Drive-Thru and Cashier's Window: Effective July 1, 2015
Procedures for Utilities Drive-Thru
Procedures for Utilities Cashiers’ windows inside
Any questions concerning your UBT bill or account, please call or visit our Customer Service Department at (334) 720-0700/101 Fonville Street.
The Utilities Board of the City of Tuskegee Utility Service Rules and Regulations Manual
The Utility Service Rules and Regulations Manual includes the general rules and regulations pertaining to the provision of electric, water and sanitary sewer service by the Utilities Board of the City of Tuskegee. To view the manual, click below.
P. O Box 831050
101 Fonville Street
Tuskegee, AL 36083
Monday - Thursday
7:00 a.m. - 5:00 p.m.
8:00 a.m. – 4:30p.m.
1st Tuesday of each month at the Municipal Complex:
Work Session 5:30pm - 6:00pm
Board of Directors Meeting 6:00pm